Privacy
PRIVACY POLICY AND COOKIES PREAMBLE
Gena, a simplified joint stock company registered in the Paris trade and companies register under number 880 491 758 and whose head office is at 42 avenue de Suffren 75015 Paris ; Email: contact@genajewelry.com , specializing in the creation, manufacture and marketing of jewelry, wishes to inform you of the measures implemented to protect your personal data and your privacy in accordance with the legislation in force and more particularly with the provisions of the law of January 6, 1978 known as "Informatique et Libertés" as amended, of European Regulation 2016/679 as well as the recommendations emanating from the CNIL (hereinafter "the Legislation in force").
In accordance with the current legislation, you have the right to access, oppose, rectify, delete, port and limit the processing of your personal data. You also have the right to define guidelines regarding the fate of your personal data after your death. These rights can be exercised by post to the following address: Gena - Morning, 19 rue Cognacq Jay 75007 Paris; Email: contact@genajewelry.com , attaching to your request a copy of your identity document (which will not be kept by Gena and may either be destroyed or returned to you at your convenience). You have the right to lodge a complaint with the CNIL if you consider that we do not comply with the applicable regulations regarding personal data.
As the controller of your personal data, Gena wishes to respond to your concerns regarding the confidentiality of the information that you send to us by all means of communication, in particular: website www.gena-jewelry.com and social networks (hereinafter “the Communication Channels”).
When you provide us with your personal data, you authorize us to use it, store it and, where applicable, transmit it to our partners when the processing of your requests requires it. By providing us with personal data via the Communication Channels, you accept this policy. Our policy may be modified in order to take into account changes in the Legislation in force regarding personal data. We will keep you informed of any changes made.
Personal data transmitted to Gena
This is information about you as a natural person that you have voluntarily communicated to Gena via the various Communication Channels and which is essential for processing your order (such as your surname, first name, email address, telephone number, postal address).
We inform you that the information that must be provided to Gena is clearly marked with an asterisk on our website (hereinafter "the Site"). Information not marked with an asterisk is optional.
This information is essential for processing your orders, unfortunately they cannot be processed without this information.
Data relating to your browsing on the Site (cookies)
When you browse the Gena website, temporary cookies may be saved on your computer.
What is a cookie?
A “cookie”, or tracer, is a text file that allows Gena to identify the device in which it is stored during the period of validity or registration of the cookie.
During your browsing on the Site, Gena may record, in a dedicated space on the hard drive of your device (computer, tablet or smartphone), one or more "cookies" via the internet browser you use and depending on the settings you have selected on it regarding cookies. This information includes in particular:
- The type of Internet browser you are using;
- The type of operating system and device you use to access the Service;
- The domain name of your Internet service provider;
- The web page you came from;
- The country of residence and your language.
The pages and options you visit and access on our Site.
When you first visit our Site, as soon as Gena considers placing a cookie on your device, an information banner will be displayed at the bottom of the page. By continuing to browse the Site after clicking on "I accept", you expressly consent to Gena placing cookies on your device (cookies linked to operations relating to targeted advertising, certain audience measurement cookies, social network cookies generated in particular by their sharing buttons when they collect personal data). If you continue to browse the site, cookies may be placed on your computer. The banner will remain displayed until the person has continued browsing, i.e. until they have gone to another page of the Site or clicked on an element of the Site. If you do not wish to accept all or part of the cookies, we recommend that you click on the "Learn more" link on the banner, and follow the detailed instructions allowing you to refuse them.
Cookies do not generate or transmit computer viruses that could infect your device; they are only readable and recognizable by their sender.
You can change your cookie settings at any time. Below you will find information about cookies and the different ways to manage cookie settings on your browser.
The validity period of consent to the deposit of Cookies is 13 months. At the end of this period, we will request your consent again.
If you would like to know more about cookies and their use, you can consult the file of the National Commission for Information Technology and Civil Liberties at the following address: www.cnil.fr , section "Cookies: tools to control them".
Cookies on the Site:
Gena may use the following types of cookies (banner at the bottom of the page):
- Session management cookies
- Audience measurement cookies (statistical cookies)
- Cookies necessary for certain optional features
- Cookies related to targeted advertising
- Social media cookies generated in particular by their sharing buttons when they collect personal data
Session management cookies are essential for the proper functioning of the Site. Refusing them may result in a slowdown and/or malfunction of the Site.
By analyzing how you use the Site, Gena can offer you better navigation in order to respond appropriately to your expectations and also identify any problems you encounter in order to provide rapid solutions.
You have the possibility to simply oppose cookies via the procedures detailed in c) below. Gena may integrate third-party computer applications on its Site allowing you to share content from the Site with other people. This is particularly the case with the "Share" or "Like" button on Facebook, Instagram, Snapchat. The social network concerned may then identify you and save cookies on your devices. We invite you to consult their privacy policy.
Your choices regarding cookies
You can change your internet browser settings at any time to accept, configure or, on the contrary, refuse cookies. Several options are available to you: accept all cookies, be notified when a cookie is saved, or systematically refuse all cookies.
Gena informs you that disabling session or functionality cookies may have the effect of preventing consultation of the Site. As such, Gena cannot be held responsible in the event of degraded operation of our services linked to the settings you have chosen.
Each internet browser offers different configuration methods for managing cookies. Generally, these are described in the help menu of each browser. If you are using a type or version of browser other than those listed below, we invite you to consult the "Help" menu of your browser.
- You are using Safari 5.0 (on desktop):
- Choose Safari > Preferences and then click “Security”;
- In the “Accept Cookies” section, specify whether and when Safari should accept cookies from websites;
- For an explanation of the options available to you, click the “?” help button.
- If you have set Safari to always block cookies, you may need to temporarily accept cookies to open a page. Repeat the steps above, selecting "Always." When you are finished with the page, disable cookies again and delete cookies from the page.
- For more information, you can consult the following page: http://support.apple.com/kb/ht1677? viewlocale=fr_FR
- You are using Safari on iOS (tablets and smartphones):
- Open the “Settings” app and choose “Safari”;
- In the “Privacy” section go to “Accept cookies”
- Set your privacy settings.
- For more information , you can consult the following page: http://support.apple.com/kb/ht1677?viewlocale=en_US
- You are using Google Chrome:
- Choose the “Settings” menu;
- Click on “Show advanced settings” and go to the “Privacy” section;
- Click on “Content Settings”;
- Select “Block third-party cookies and site data” to block cookies.
- For more information, you can consult the following page: https://support.google.com/chrome/ answer/95647?hl=fr
- You are using Mozilla Firefox
- Click on “Menu” then “Options”
- Select the “Privacy” icon;
- In the History area, for the “Retention rules” option, select “use custom settings for history”;
- Check the "Accept cookies" box to enable cookies, or uncheck it to disable them. If you have trouble with cookies, make sure the "Accept third-party cookies" option is not set to "Never"
- Choose the duration of cookie storage by selecting between the 3 options (a), (b) or (c) below:
- “their expiration”: Each cookie will be deleted on its expiration date, a date set by the site issuing the cookie.
- “Closing Firefox”: Cookies saved on your computer will be deleted when you close the Firefox browser window.
- “Ask me every time”: A warning will be displayed each time a website wants to save a cookie, asking you whether you accept this saving or not.
- Click OK to close the “Options” window and confirm your choices.
For more information, you can consult the following page: https://support.mozilla.org/fr/products/firefox/privacy-and-security/cookies
- You are using Internet Explorer 8.0 and above:
- Go to the “Tools” menu, then select “Internet Options”;
- Click on the “Privacy” tab;
- Select the desired privacy level using the slider: up to “Block all cookies
- to block all cookies, or down to "Accept all cookies" to accept all cookies . For more information, please visit: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies
- You are using Android:
- Tap the top right key;
- Select “Settings” then “Privacy and security”;
- Set the privacy settings you want to apply
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For what purposes is your data collected?
- Responding to your requests
When you contact Gena via the various Communication Channels mentioned above, the collection of your personal data may have the following purposes:
- The provision of access to the Site and access to your dedicated customer area to enable you, in particular, to view and track your orders;
- The execution of orders that you have placed on the Site (in particular the tracking and return of products as well as any complaints);
- Sending newsletters and any other documentation (including brochures) that you have requested;
- Answer your questions;
- To inform you of new similar jewelry that may interest you;
- More generally, compliance with Gena’s legal, regulatory, accounting and tax obligations;
- To handle requests and complaints made by you about orders.
- Management of any subscription and unsubscription to newsletters at your request;
- Communication of information relating to Gena and its partners: news, products and services, commercial prospecting and personalized offers.
How and for how long?
Securing your data
As the controller of your personal data, Gena implements all technical and organizational measures necessary to respect the protection of your personal data.
Duration of storage of your data
We store this information for a period that is proportionate and necessary for the purpose for which we process it and in any event for the period necessary to meet a legal or regulatory obligation. The data is kept for a period that does not exceed the period necessary for the following purposes:
- Newsletter: your data will be kept as long as your subscription is active. You can end it at any time by unsubscribing in the link that will be indicated.
- Execution of an order: the data necessary for processing your request will be kept for a maximum period of three years from your last order or our last contact.
- Commercial offers: your data will be kept for as long as you agree to receive our commercial offers. You can refuse them at any time by unsubscribing in the link that will be indicated.
For which recipients?
Gena and her partners
We would like to inform you that in order to enable the execution of the purposes mentioned in point III above, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment service provider, etc.), which are located within the European Union.
Gena and her partners
We would like to inform you that in order to enable the execution of the purposes mentioned in point III above, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment service provider, etc.), which are located within the European Union.
Non-partner third parties
Gena undertakes not to transfer or sell your personal data to non-partner third parties. We do not share any personal data with agencies or companies for marketing or commercial purposes.
If the law, an authority (for example the tax administration or the CNIL) or a judge were to force Gena to communicate personal data concerning you, Gena undertakes, as far as possible, to notify you (unless Gena is not authorized to do so, in particular taking into account the legal or judicial obligations which may be incumbent upon it).
Finally, we may buy, merge or be acquired by another company or sell all or part of our assets. In such a case, your personal data may be shared with another company, but this will be subject to the applicable Privacy and Cookies Policy.
How do links on the Sites to other sites affect me?
We may occasionally place links on our Site to other websites and applications operated by third parties. These links are provided solely for your convenience and are intended to provide added value to your visit. However, by including these links, we have no control over these websites and applications, which are independent from Gena and have separate privacy policies. When you leave our Site, please be aware that our policies no longer apply. Consequently, we will not be responsible or liable for the accuracy, appropriateness, availability, reliability, copyright compliance, legality or decency of material contained in third-party websites and applications linked to our Site. We strongly encourage you to review the terms and privacy policies of any third-party websites and applications before using their sites.
- How can you access, update or delete information in “your space”?
To modify one or more personal data entered in your customer area, we invite you
- contact your advisor and/or send your request to the following email address: contact@genajewelry.com
- What if you have further questions regarding Gena's Privacy and Cookie Policy?
If you have any questions or concerns regarding this Privacy and Cookies Policy, you can contact us at contact@genajewelry.com or by sending us a letter at Gena - Morning, 19 rue Cognacq Jay 75007 Paris